Shipping & Returns

Violet Wand Store values your privacy and offers the ultimate in discreet service. All our products are packaged and shipped in plain, unmarked packages.

We ship worldwide and strive to ship all orders within 24 to 48 business  hours of receipt of confirmed payment. Orders are packaged and shipped Monday through Friday, using any of the following shipping methods:

United States Priority Mail or UPS for domestic orders

United States Global Priority Mail or UPS for International Orders.

Expedited Delivery is available for an additional charge for most items.

Violet Wand Kits are sent insured for your protection and will require an adult signature for delivery. This is included in the quoted delivery charges.

We send an email confirmation when your order is shipped to provide you with the tracking numbers. Please make sure to check your SPAM folder or add us to your address list in order for our email to reach you. Violet Wand Store is NOT RESPONSIBLE for time in transit.

For items other than our Violet Wand Kits, and if you so desire, you may elect to insure your packages against loss or damage during shipping.

For our international customers and clients, shipping charges DO NOT INCLUDE any customs or duties that may be owed upon entry into your country. These charges, if any, are your responsibility. Please note that US law requires us to state the contents of the item on any required customs forms.

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